This Cookie Policy explains how Spot On Cleaning Pilbara, a registered business name of Spot On Cleaning WA Pty Ltd (ACN 703 293 752), uses cookies and similar technologies on our website, spotoncleaningpilbara.com.au.

In this Cookie Policy, references to “Spot On Cleaning Pilbara”, “we”, “us” or “our” refer to Spot On Cleaning WA Pty Ltd operating under the business name Spot On Cleaning Pilbara. This policy explains what cookies are, how they may be used, the types of information they may collect and how visitors can manage their cookie preferences.

This Cookie Policy should be read together with our Privacy Policy.

1. What Are Cookies?

Cookies are small text files that websites place on your browser or device when you visit them. They help websites remember information about your visit and may be used to support website functionality, improve user experience, analyse website performance and measure advertising effectiveness.

Cookies may include:

• Session cookies: Temporary cookies that are generally deleted when you close your browser.

• Persistent cookies: Cookies that remain on your device for a specified period or until they are deleted.

• First-party cookies: Cookies placed by the website you are visiting.

• Third-party cookies: Cookies placed by external service providers whose technologies are used on a website.

Similar technologies, such as tracking pixels and browser-based storage, may also be used for certain website functions.

2. How We Use Cookies

Spot On Cleaning Pilbara may use cookies and similar technologies to:

• Support essential website functionality

• Maintain website security and performance

• Remember certain visitor preferences

• Understand how visitors interact with our website

• Measure website traffic and performance

• Identify frequently visited pages

• Improve website content and usability

• Measure enquiries and other website conversions

• Evaluate the effectiveness of online advertising campaigns

• Support remarketing and advertising features where enabled

The cookies used depend on the website features, analytics tools and advertising technologies that are installed and active.

3. Types of Cookies We May Use

Essential Cookies

Essential cookies support the basic operation, security and functionality of our website. They may be used for:

• Website security

• Contact and quotation form functionality

• Session management

• Basic website features

• Maintaining website stability

These cookies may be necessary for certain website features to function correctly.

Analytics Cookies

We may use analytics cookies to understand how visitors find and use our website. These cookies may collect information such as:

• Pages visited

• Time spent on the website

• Device and browser information

• Approximate geographic location

• Referring websites or search engines

• Website interactions and navigation activity

We may use Google Analytics for these purposes. Analytics information helps us evaluate website performance and identify opportunities to improve the visitor experience.

Advertising Cookies

Where enabled, advertising cookies may be used in connection with Google Ads or similar advertising services. These cookies may help us:

• Measure advertising conversions

• Understand which advertising campaigns generate enquiries

• Evaluate advertising effectiveness

• Support advertising attribution

• Limit repeated advertisements

• Enable remarketing or personalised advertising features

Advertising cookies may be subject to applicable consent requirements and visitor preferences.

Functionality Cookies

Functionality cookies may help improve the browsing experience by remembering certain settings or preferences. These may include website display preferences, form-related settings or other features intended to improve usability.

4. Google Analytics

Our website may use Google Analytics, including Google Analytics 4 (GA4), to understand how visitors interact with our website. Depending on the configuration, Google Analytics may collect information such as:

• Website visits

• Pages viewed

• Visit duration

• Website interactions and events

• Device and browser information

• Approximate geographic location

• Traffic sources and referrals

Google Analytics may use cookies and similar technologies to collect and process this information. We use analytics information to understand website performance, improve content and evaluate how visitors navigate our website.

Google may process information according to its own privacy and data-processing practices.

5. Google Ads

Spot On Cleaning Pilbara may use Google Ads to promote our residential, commercial and workplace cleaning services. Where Google Ads tracking technologies are enabled, cookies or similar technologies may be used to measure:

• Advertisement interactions

• Website visits following an advertisement

• Quote request submissions

• Contact form enquiries

• Telephone link interactions

• Other relevant website conversion events

This information helps us understand advertising performance and improve the effectiveness of our marketing activities. The information collected depends on the advertising features and tracking technologies that are active on our website.

6. Conversion Tracking

We may use conversion tracking to understand whether visitors complete certain actions after interacting with our website or online advertisements.

Conversion events may include:

• Submitting a cleaning quotation request

• Sending a contact form enquiry

• Clicking a telephone number

• Visiting a particular service page

• Completing another relevant website action

Conversion tracking helps us measure the effectiveness of our website and advertising campaigns. Depending on the technologies used, conversion measurement may involve cookies, browser identifiers or other technical information.

7. Remarketing and Personalised Advertising

We may use remarketing features through Google Ads or similar advertising platforms where these features are enabled.

Remarketing may allow advertisements for Spot On Cleaning Pilbara to appear to people who have previously visited our website or interacted with our online advertising. These technologies may use cookies or similar identifiers to recognise previous website interactions.

Where required, remarketing and personalised advertising technologies will be used in accordance with applicable consent requirements and visitor preferences. Remarketing is not necessarily active on our website at all times.

8. Google Consent Mode

Our website may use Google Consent Mode where configured.

Google Consent Mode allows a website to communicate visitor consent preferences to supported Google services, including Google Analytics and Google Ads. Depending on the implementation, consent settings may affect how analytics and advertising technologies store information, use cookies or measure website interactions.

For example, certain advertising or analytics cookies may be restricted when a visitor does not provide the relevant consent. The availability and operation of Consent Mode depend on the technologies and consent management tools implemented on our website.

9. Cookie Consent

Where applicable, visitors may be presented with a cookie consent banner or preference management tool when accessing our website. Depending on the tool implemented, visitors may be able to:

• Accept optional cookies

• Reject non-essential cookies

• Manage cookie categories

• Review cookie preferences

• Change previously selected consent settings

Essential cookies may remain active where they are necessary for website operation. Where consent is required, we aim to obtain the appropriate consent before using the relevant non-essential cookies or tracking technologies.

The available consent controls depend on the website’s active cookie management configuration.

10. Managing Your Cookie Preferences

You can manage cookies through your browser settings and, where available, through the cookie preference controls on our website.

Most browsers allow users to:

• View stored cookies

• Delete existing cookies

• Block selected cookies

• Block third-party cookies

• Restrict or disable cookies

• Receive notifications about cookie activity

You may also be able to adjust advertising and privacy preferences through the relevant service provider’s settings. Please note that disabling certain cookies may affect website features, forms or other functionality.

11. Third-Party Cookies and Technologies

Some cookies and similar technologies may be provided by third-party services used to operate, maintain or improve our website.

These providers may include:

• Google Analytics

• Google Ads

• Website hosting providers

• Website security services

• Contact and enquiry form providers

• Embedded content providers

• Other website performance or functionality tools

Third-party providers may collect or process information in accordance with their own privacy and cookie practices. The specific third-party cookies used depend on the services installed and enabled on our website.

12. How Long Cookies Are Stored

Different cookies may remain on a visitor’s device for different periods. Some cookies are temporary and are generally deleted when the browser session ends.

Other cookies may remain for days, months or longer, depending on their purpose and configuration.

The storage duration may be determined by our website settings or by the third-party service provider responsible for the cookie. Visitors can generally remove stored cookies through their browser settings.

13. Personal Information and Cookies

Some information collected through cookies or similar technologies may be considered personal information where it can reasonably identify or be associated with an individual. This may include certain device identifiers, online identifiers, IP addresses and website interaction information.

Where cookie-related information constitutes personal information, we aim to handle it in accordance with our Privacy Policy and applicable Australian privacy requirements. We take reasonable steps to protect personal information collected through our website and related technologies.

14. Changes to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes to:

• Website functionality

• Cookie technologies

• Analytics services

• Advertising and conversion tracking

• Consent management tools

• Third-party service providers

• Applicable legal requirements

• Our business operations

Any updated version will be published on this page with a revised “Last Updated” date. We encourage visitors to review this Cookie Policy periodically.

15. Contact Us

If you have questions about this Cookie Policy, the cookies used on our website or how your information is handled, please contact:

Spot On Cleaning Pilbara

A registered business name of Spot On Cleaning WA Pty Ltd

• ACN: 703 293 752
• Location: Pilbara, Western Australia
• Phone: 0401 873 040
• Primary Email: info@spotoncleaningpilbara.com.au
• Alternative Email: karrathaspotoncleaning@outlook.com
• Website: spotoncleaningpilbara.com.au